Terms & Condition

Welcome to PP Jewellers, Bundi! By using our website, you agree to the following terms and conditions. These are designed to ensure a secure, transparent, and smooth shopping experience.

1. About Us

  • PP Jewellers, Bundi is committed to providing authentic gold, silver, diamond, and gemstone jewellery, combining traditional craftsmanship with modern designs.

  • All products listed on our website are genuine and quality-checked by our experts.

  • Our website serves as a platform to browse, select, and purchase jewellery online, as well as learn about offers, promotions, and services.

2. Product Information

  • Product images are high-resolution representations, but the actual product may vary slightly due to handmade craftsmanship or screen settings.

  • Weight, size, and design may differ slightly due to custom manufacturing.

  • Prices are based on current market rates for gold, silver, and precious stones and are updated regularly.

  • Any discrepancy in product information must be communicated before placing an order.

3. Orders & Payments

  • Orders are confirmed only after successful payment.

  • Payments are processed securely via Razorpay, which is PCI-DSS compliant.

  • Accepted payment methods include Credit/Debit Cards, UPI, Net Banking, Wallets, and EMI options supported by Razorpay.

  • Orders may be canceled or modified if there is stock unavailability, price discrepancies, or verification issues.

  • For high-value purchases, additional identity verification may be required.

  • Once an order is placed, any modification or cancellation must be requested immediately; approval depends on order status.

4. Pricing & Charges

  • All prices are displayed in INR (₹).

  • Applicable taxes, making charges, and shipping fees are clearly displayed at checkout.

  • PP Jewellers may offer discounts, promotions, or festival offers; these are time-limited and cannot be combined unless stated.

  • Any errors in pricing will be corrected at our discretion, and affected orders may be canceled with full communication to the customer.

5. Shipping & Delivery (Summary)

  • We ship products across India.

  • Delivery timelines vary depending on location and courier services.

  • All jewellery is securely packaged and insured during transit.

  • See our Shipping Policy for detailed information.

6. Returns & Refunds (Summary)

  • Returns are accepted only for damaged or incorrect products.

  • Refunds are processed via Razorpay within 7–10 business days after verification.

  • Customized or personalized jewellery is non-returnable.

  • See our Return & Refund Policy for full details.

7. Intellectual Property

  • All content, images, designs, and logos on the website are owned by PP Jewellers.

  • Any unauthorized copying, distribution, or commercial use is strictly prohibited.

8. Customer Responsibility

  • Customers must ensure all information provided at checkout is accurate and complete.

  • Any issues arising due to incorrect shipping address or contact details are the responsibility of the customer.

  • Customers should review their order details carefully before confirming payment.

9. Limitation of Liability

  • PP Jewellers shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products.

  • We are not responsible for delays caused by courier services, natural calamities, or unforeseen circumstances.

  • Payment security is handled by Razorpay, but PP Jewellers is not liable for technical or gateway failures.

10. Dispute Resolution

  • Any disputes arising from website use, transactions, or product delivery will be attempted to resolve amicably.

  • For unresolved issues, disputes will be subject to jurisdiction of Bundi, Rajasthan courts.

 

📞 CONTACT INFORMATION

PP Jewellers, Bundi
📍 Sadar Bazar, Bundi, Rajasthan – 323001
📞 Phone: +91 82337 99942
📧 Email: ppjewellersbundi@gmail.com
💬 WhatsApp: +91 82337 99942

Business Hours: 10:00 AM – 8:00 PM (Monday to Sunday)